Return & Refund Policy


  • If you are not satisfied with your purchase, you may return it for a refund or replacement within 10 days of receipt of shipment.  Some products have different policies or requirements.  Items must be returned in their original condition, shrink-wrapped products must be unopened. 
  • All items must be in their original packaging, instruction manuals, warranties, and tags.
  • We cannot return or issue a refund of your purchase without the purchasing invoice.
  • We are unable to accept returns for downloadable contents.
  • Laundered garments and footwear are not returnable unless they are defective.
  • Embroidered garments and engraved equipment are not returnable unless we have made error in embroidering your engraving your equipment.
  • Opened software, electronic books, and books including software that has been opened may not be returned or exchanged except in the case of a manufacturer's defect.
  • For repair, maintenance, and warranty service tat is covered by a manufacturer’s warranty, please contact the manufacturer directly.
  • Original shipping/processing charges are not refundable.
  • Customers must pay for return shipping.

    Returning address:

    Health Sciences est. for Publishing & Distribution

    Shuwaikh Industrial Area (Aea A)

    Block A, Street #67

    Building  179

    KUWAIT